Raihan
Role: Live Support Agent
Language: Bengali and English shift: 08:00-16:00, Dhaka time
Here you will quickly find 777joya Contact messages from Dhaka, bKash questions, and account issues in one line.
Download 777joya App
4.3 Rating, 12,518Two reviews, 127,174 Active users, and 99.1% Uptime, so the fear of messages getting lost is reduced
The site 2018 Based in Bangladesh 29Local players from the country also easily get help here.
Role: Live Support Agent
Language: Bengali and English shift: 08:00-16:00, Dhaka time
Role: 777joya App Support
Language: Bengali shift: 14:00-22:00, Dhaka time
Role: Deposit and Payment Verification
Language: Bengali and English shift: 10:00-18:00, Dhaka time
Role: Account and Security
Language: Bengali shift: 20:00-04:00, Dhaka time
Messages are submitted in one line and the team checks around from morning to night, so delays are reduced; Dhaka, Chattogram, and Sylhet users writing together will get replies in separate threads.
Two things in your message make it easier: what is the problem, and when it occurred; if about bKash, Nagad, or Rocket, also provide the reference number.
1. First 777joya Login Create an account; 2. Then send a message; 3. Finally include a screenshot and time.
You can write directly from the 777joya App; account information remains with you after login.
Write from the appFor major issues or feedback, in the subject line briefly write the problem name
Email instructionsResponses arrive based on Bangladesh local time; even if the city network is slow, messages usually arrive properly.
Get helpFor a quick response, write before 10:00; if the payment doesn't match, provide two details: transaction time and the method used
Small feedback also helps; if you note which screen you stopped on, the team can directly spot the mistake.
"I sent a message at night and got a reply the next morning"
Arif, Narayanganj
"Explained clearly the bKash transaction"
Mehrin, Dhaka
"Writing from within the app made it easier"
Imran, Comilla
"They really look at it when feedback is given"
Sumaiya, Chattogram
Shifts rotate, so messages are checked morning and night; if urgent, replies are provided on the same day.
Transaction number, time, and the amount you sent, write them so verification is faster
You can send the app message to the inbox or by email, brief but clear.
Don't let issues stop you; start from one place: 777joya Support, 777joya Contact, and 777joya Help.
Now Download 777joya App Do it, then send a direct message